The day comes in every PRo’s life when you open the paper to an article, read the magazine story, or catch a talk show episode that would’ve been the perfect fit for your company or client. They should’ve been part of that story! You know it… and they know it.
So if you’ve missed a big opportunity, what do you do?
Clients/managers will often ask you to pitch a follow-up. Not super effective. In a recent Bad Pitch Blog post, Kevin explains why pitching the journalist to extend the article in and of itself is not terribly useful – chances are they aren’t going to write about the same topic. But you can use it as an opportunity to contact the journalist.
Clay, a commentor on the BPB post offers some additional suggestions that I’d like to expand on.
It’s still possible to participate in the discussion and use social media channels to your advantage.
- If the story is available online, chances are you can comment on it. Be respectful, keep out the sales pitch and add value to the conversation. Go back to your key talking points. In most cases, the comment should come from company executives. After all, the PRo wouldn’t have been the source for the story in the first place. Let the CEO or Executive Director make the comment under his or her name. Transparency, people.
- Use your own social media channels to discuss. Blog about it. And not, “we totally should’ve been part of this piece! wah!” Add value, bring a new perspective to the story. Tweet, Facebook or post on forums (wherever your community is talking) and link back to your blog. If the your traffic points to the story through your blog, you can share your perspective with
- Tap into your champions and fans. By sharing your organization’s perspective, you can ensure your champions have the “ammunition” that they need to help tell your story, too. Do not, however, encourage them to swarm the site with positive comments about your company, however. It’ll look staged and potentially backfire. (And it should go without saying that employees, public relations team members, random family should not comment as genuine “fans” on a post.)
Outside of the social media activities, it’s always a best practice to make sure that your media list and contacts are up-to-date and targeted appropriately. The media landscape changes quickly. And while you can’t be in-the-know on every trend piece or industry round-up, a well-targeted media list and time spent building relationships with those on it will help you earn great coverage on an ongoing basis.
What advice would you add? What do you do when you miss “the” story?