Author: Kelli Matthews

  • Spring Sun Linky Love

    Spring Sun Linky Love

    Oh it’s sunny today. Hallelujah! There’s always good stuff to share with you from the week, so let’s get to it!

    When History is Compiled 140 Characters at a Time (NYTimes) – I think this is fascinating! Not to bias you or anything… 🙂

    What is Value? Depends on Who You Ask (PerkettPRsuasion) – Determining what employers, clients or just different managers value is important. How do you do it? and how do you keep them all straight?

    Jobs Watch: The Intern Hiring Index (OregonBusiness) – Does number of interns hired indicate economic recovery?

    Tracking Success with Social Networking (java social networking) – How do you know if your time is being used effectively? This is a biz perspective, but you can glean some takeaways for your own social media use, too.

    BP: From Natural Disaster to PR Disaster (PR Squared) – The tragedy that is the gulf coast oil spill is only worsened by BPs communication. Seriously, shouldn’t it know better?

    Finding Time to Write (Freelance Switch) – What is “writing,” anyway?

    Blog Photography Resources (Social Media Explorer) – What fortuitous timing! We were just talking about this…

    The 5 New Features on Twitter, Facebook and LinkedIn PR Pros Need to Understand (Social Media Today) – New stuff! Why does it matter? Good overview here.

  • UO Takes Over PROpenMic

    UO Takes Over PROpenMic

    [note: my J452 strategic PR communication class is taking over PROpenMic next week. I’m pretty excited for them and think they will do an amazing job. Tune in, join the conversation and participate! The text below is from the email the leadership team (Nicole Perkins, Ana Strgar, Allison Moran and Samantha Luthra) sent out today]

    To the PROpenMic Community:

    As a class of aspiring public relations practitioners from the University of Oregon’s School of Journalism and Communication, we’re looking forward to serving as PROpenMic community managers all next week (May 3 – 7).  We will be providing content, asking questions, initiating discussion and encouraging you, the PROpenMic members to share your experiences.

    Our theme is “The Many Faces of PR,” and we will be posting articles, podcasts or videos each day to correspond with a new daily topic. PR is multifaceted and we hope to provide a glimpse of that throughout the week.

    We would love it if you would join our conversation! We invite you to respond to our content, use our topics as inspiration, or join the discussion on the daily discussion board. The more voices that contribute, the more we will all learn from this experience!

    Here is a peek into what we’re planning for next week:

    • Monday: What is PR?
      Open dialogue: What is your personal definition of PR?
    • Tuesday: Our skills
      Open dialogue: What skills have been valuable in your work or school experience?
    • Wednesday: A day in the life
      Open dialogue: What memorable cases have you read or worked on that have inspired you?
    • Thursday: Landing the job
      Open dialogue: What has been your best or worst interview experience?
    • Friday: The future of PR
      Open dialogue: How do you try to stay current and aware of new trends?
  • Linky Love with Aloha!

    Linky Love with Aloha!

    Great stuff this week! Despite my brief visit to the island of Maui last weekend (thus the headline), I was able to keep up with the hot topics floating around the interwebz, so here are a few of my favorites. Enjoy!

    Five Common (Personal) Blogging Problems and How to Fix Them (Mack Collier): Mack is one smart dude and these tips are awesome. As my students get launched on their blogging adventure, I know a few of these will come in handy right away. Even if you’re a veteran of the blogosphere, Mack’s tips will refresh your memory about best practices.

    Students Denied Social Media Go Through Withdrawl (Chronicle of Higher Ed): This doesn’t particularly surprise me and it has nothing to do with my personal social media addiction, I swear…. where’s my iPhone?

    8 Ways to Manage Up for Social Media Success (Amber Naslund): Amber appears frequently on linky love because she has such great stuff. If you not, yet, please subscribe to her blog! This post has “social media” in the headline, but really applies more broadly.

    Dear Millennials, Your Parents Lied to You (Bill Sledzik) and Open Letter to Millennials (PR Industry Edition) (Todd Defren): Oh, millennials… you cause such angst for us non-millennials. Both these posts are outstanding. They don’t lean on stereotypes or myths but are from the experience of two veterans of this industry.

    14 Business Books to Read When Stranded Somewhere (Paul Williams, Marketing Profs): I didn’t read a single on of these on my vacation, but each either was already on my list, or is now. What do you think? Any you would add?

    Top 100 Social Media and Internet Marketing Bloggers (Cision): This isn’t so much for response, but a chance to check out another “top” list for ideas of who to follow and subscribe to.

    How to Get Free When You’re Feeling Stuck and Scared (Julie Roads, Copyblogger): Love this post! It’s so true. And as you, my little ducklings, are headed off into the wide, wide world, you’ll be a little scared. Even as you’re thinking about writing a blog post for the wide, wide world to see, you’re a little scared. Julie’s advice is terrific and she’s an amazing writer. Follow her, subscribe to her!

  • Guest Post: A Perspective on Required Social Media Participation

    Guest Post: A Perspective on Required Social Media Participation

    Kelli’s Note: Diane Gaines, an ’07 graduate was one of the first classes of students that was required to blog in my class. It’s been fun to follow her career and to hear her views on this topic. Pretty rewarding for those of us who think social media are important for you to learn. You can find her on twitter at @drgaines.

    Recently, several students posted their concerns about being “forced” to participate in social media as part of their public relations coursework to a student website. As a recent graduate of the University of Oregon’s School of Journalism and Communication, I feel compelled to share my insight and experience in the workforce.

    Millenniums, please know that you are explicitly hired for your innate understanding of social media and digital technology—something your older colleagues struggle to achieve. Your understanding of social media is not only an asset in this industry, it’s an expectation.

    The author of the blog post prompting mine said that she can’t imagine using Twitter ever again outside

    of her required coursework. As a working adult, I use Twitter every single day. I don’t have much to offer to my followers, but I gain so much from the industry professionals whom I follow. I read industry-related blogs and articles; I watch podcasts and video interviews. In short, Twitter helps me be the subject-matter-expert my employer hired and depends on.

    Thankfully, my public relations education focused as much on understanding social media as it did on learning how to write a press release. Not only did I learn how to blog, but I learned how to become a blogger. I learned about social media strategy, and produced a social media communication plan for a real company as part of my coursework. I learned how and why businesses use social networking to reach new demographics and expand their reach. I learned to think of the Internet as a two-way conversation. And guess what? I enjoyed it very much.

    Since graduating, I’ve worked as a public relations coordinator for a Fortune 500 company and currently work in internal marketing and communications for a high-tech company. As a student, I interned for a public relations agency and a performing arts venue.

    That all being said, I understand that school is school and forced participation is not the same as an organic, voluntary experience. But I would challenge you to really explore what working in public relations, journalism, marketing or communications actually means. Social media is at the core of each of these industries, and if that doesn’t excite you now, it’s probably not going to make you happy long term.

  • New Paddle of Ducklings Take to Blogging

    New Paddle of Ducklings Take to Blogging

    A new bunch of students from J452: Strategic PR Communication is taking off on a blogging adventure. Students in this class post twice per week: one on a topic of their choice & one based on prompts that I post under the title of “linky love” each week (my best-of for the week). I’m sure my students would love it if you dropped by and read a post or two or even leave a comment.

    In no particular order… my spring term paddle of ducklings:

    Ana Strgar

    Lance Heisler

    Lauren Switzer

    Joani Jones

    Alison Klapper

    Colette Bryant

    Sara Hamler-Dupras

    Brandon Watt

    Kate Malinoski

    Kathleen Sumagit-Rivera

    Allison Moran

    Jenna Starkey

    Amy Shelton

    Nicole Perkins

    Samantha Luthra

  • Freshly Scrubbed Linky Love

    Freshly Scrubbed Linky Love

    After a three term hiatus, I’m again teaching the advanced writing class – now call Strategic PR Communication. As part of that class, I publish a list of my favorite posts from the week for students to choose from and respond to on their own blogs. While the list is specifically for the class, I hope that other visitors will enjoy, too.

    Why Should I Work for You, Dude? (Council of PR Firms): In a tight job market, it’s important to hire good talented. How do you as soon-to-be grads look at your opportunities and how can organizations retain you for the long term. Interesting article on a really interesting topic (and one I study, for what it’s worth).

    The Community Manager Role Unplugged (Buzz Canuck): Our class is doing a little community management this term with PROpenMic during the first week of May, so I found this post interesting. It’s also a  good look at best practices for this increasing important role in organizations.

    Is Social Media a Requirement for PR Pros? (Social Media Today): Interesting debate by two smart people about whether social media is a requirement for our profession. Complement the Social Media Today post with one on PROpenMic by a student not pleased with having to learn social media and well, we have ourselves a little trend. What do you think?

    Build a Stronger Network (Journalistics): Building your network can feel intimidating – and do so in public settings can be uncomfortable. But, it’s important. These tips are great and worth considering before you head out to Portland Paddle or a mixer/event.

    13 Ways Your Resume Can Say “I’m Unprofessional” (The Ladders): It makes me a little sad that a site like The Ladders (which posts positions that have $100K+ salaries) would have to post such a list. Shouldn’t their audience know better? I’m guessing not… Great advice.

    Journalistic Sodbusting (Occam’s Razr): This is a fascinating look at astroturfing. Not sure what astroturfing is, take a look at this case and see what you think.

    9 Ways to Breathe Life Into Your Blog (Altitude Branding): You’re just getting started with your blog, but Amber (as always) has some terrific tips that are relevant for newbies as well as those of us who have been around a while… and should be blogging more. What can you take away from Amber’s advice?

  • Short Term “Gain” for Long Term Damage… April Fool’s!

    Short Term “Gain” for Long Term Damage… April Fool’s!

    Ah, April Fool’s. I have to say I’m not a fan. In 9th grade, I was voted “most gullible” by my classmates, if that tells you anything about my April Fool’s history.

    From a public relations perspective, pulling a prank on an audience – whether it’s your customers, the media or colleagues can be dangerous. The ones that work, in my opinion, are in good fun and have no victim.Year after year, organizations try jokes that just don’t work – they confuse, offend, humiliate or worse.

    Today, the Eugene Emeralds, our local minor league baseball team, put out a release claiming that Jeremiah Masoli would be pitching for the Ems in the 2010 season.

    I heard it this morning on the news as a real story and frankly, just didn’t give it much thought.

    Throughout the day, though, I picked up through Twitter that the story was a hoax, a fake release.

    I’m sure the PR folks who wrote the release thought it was funny. I’m sure that plenty of people thought it was funny… in concept. But the prank shows a lack of understanding of the media market in Eugene and the importance of relationships with editors and news directors.

    The prank crossed the line into being questionable ethically when Ems management apparently lied when asked if it was an April Fool’s joke so that it would get “more play.” Yikes.

    Broadcast news (and really any news media) is highly competitive. Each station is trying to get the best stories for their viewers/readers and hopefully it’s not the exact same story as the other outlets. Issuing a prank release with such high profile parties (such as the oft-in-the-news Masoli) preys on that need to get the story, get it fast and tell it right.

    By preventing the station from doing its job, this kind of prank damages the sometimes fragile relationship with the news directors, assignment editors and reporters. And ultimately, that has the potential of preventing the PR manager from doing her job in the future.

    Lying is never ok.

    What do you think? Does local media just need to stop taking itself so seriously? Do I need to get a sense of humor?

    See the coverage on the prank here:

    Eugene Emeralds Lie About Masoli Playing for the Ems (KEZI)
    Minor League Baseball Team Scams Local Media (KVAL)
    Ems Admit Masoli Announcement Was an April Fool’s Joke (KMTR)
    Emeralds Pull of April Fool’s Joke (Register-Guard, which of course was too smart to fall for it…)

  • Some of My Favorite Posts on Social Media Basics

    Some of My Favorite Posts on Social Media Basics

    I look back on the last 4-ish years of blogging and am amazed at how much I’ve learned. I’ve shared a lot of that here on this blog, but a lot has also been from tons of smart people in my industry.

    I often find myself sharing the same posts on certain topics over and over.

    In case you don’t want to go digging through my archives and those who I recommend following, I’ve put together this list of some of my favorite posts. Enjoy!

    Blogging

    Creating a Compelling Blog Post: A Checklist (me)

    Beautiful Blog Posts Have Great Bone Structure (me)

    Twitter

    Twitter for Business (Twitter)

    Split-Second Decisions: My Twitter Follow-Back Tips (me)

    Finding Friends and Building Your Network on Twitter (me)

    LinkedIn

    Using LinkedIn: A Primer (me)

    General

    Five Ways to Support Your Favorite Fan Page (Verve)

    How to Use Social Media Guide (TechnoTheory)

    An Introduction to Social Media for Undergrads (Paull Young)

    Starting Social Media: Building on What You Have (Amber Naslund)

    What is…? A Handy Guide for the New Media Pro (10,000 words)

    Five Very Official Tips for Building an Online Presence (Shannon Paul)

    Why I Don’t Link My Social Media Profiles (me)

    The Magic of RSS (me)

    Bonus: Social Media Today’s Social Media School aggregates all the “basic” posts from that site. Great resource on all kinds of social media topics.

    If you have a favorite, please leave it in the comments.

  • Warning: Spinmeisters are Trying to Control Your News!

    Warning: Spinmeisters are Trying to Control Your News!

    Stuff like this irks me.

    According to a study of Australian newspapers, more than 50 percent of the content was “driven by some sort of public relations.” This isn’t the first time I’ve heard stats like this, and it’s not even the largest percent I’ve seen.

    What irks me is the tone. Oh dear God… PR might have an influence on media coverage? Oh the humanity! Those PR people are evil! I am shocked! Shocked, I tell you!

    Let’s be real. Without public relations people most organizations, nonprofits, government agencies (even little ones like parks and recreation, human right commissions or your public library), entrepreneurs, start-up companies, etc. would not have a voice in the marketplace of ideas. They wouldn’t be able to tell their stories. If it weren’t for PR people, how would that work?

    So, yeah, sometimes that takes a press release or a pitch. And sometimes those releases and pitches pique the interest of the editor, reporter or producer on the other end. Sure, there’s plenty of fluff, plenty of overworked media folks with too much news hole to fill and plenty of PR people who will pitch crap and hope it sticks.

    But if you wade through all that, the relationship can be a win-win. We (PR people) understand the media’s job and if we’re good at OUR job, then we make it easier and more efficient and ultimately allow the reporters, editors and producers to tell a better story.

    No, I don’t want my paper full of stories driven by PR. But I do expect for organizations to be able to have a presence and a voice…and it takes PR to do that.

    photo by CarbonNYC via Flickr
  • Watch Out For Sneaky Spammers

    Watch Out For Sneaky Spammers

    I’ve noticed a new tactic with spammers lately… they are awfully complimentary of your content, your blog and your writing style. Flattery is hard to resist, I know. So here are some tips for keeping the spam out of your comments section.

    • If the comment seems to be over thesaurus-ized – common words turned into $5 words that aren’t quite used right – you’re probably looking at spam.
    • If the comment could be related to any blog, any post, anytime? It could be spam.
    • If the commenter asks about your fabulous layout and how you did it – yup, spam. (I fell for this one, hard!)

    If you’re not sure, check the possible inputs on the comment form for consistency and legitimacy. Individually, they might not raise any red flags, but combined can tip you off:

    • Name: By itself this might not be a problem one way or another, unless it’s clearly not a name.
    • Email: Look for an email that lines up with the name entered and with the URL
    • URL: This is the big giveaway, usually. The point of spam is to get linkbacks to the spam site in question through comments. So check the URL, visit it to make sure it’s a real site.

    Elli here has some pretty obvious problems. Her name is ok, but her URL is a dead giveaway. Line that up with her email address that has nothing to do with either thing and we’ve got a spammer. Click “spam” on the comment and move on.

    Look for ways to get real people engaged with your content. Much better for the ego in the long run.

    Related Posts with Thumbnails